- Case Study -
Plant Assessor and Tutt Bryant
How we've helped Tutt Bryant better manage and maintain safety standards across its machinery.
Tutt Bryant Equipment is the largest multi-franchise national distributor of construction equipment and cranes in Australia. They operate branches in Brisbane, Sydney, Melbourne, Adelaide and Perth.
Tutt Bryant Equipment supply a comprehensive selection of quality construction equipment ranging from excavators, loaders, tool carriers, compactors, rollers, hydraulic hammers, milling and paving machines, mobile crushers, screens and stackers, cranes and access equipment. Brands include Bomag, Sumitomo, Kato, Kawasaki, Mustang, Manitou (NSW), Hitachi-Sumitomo, Yanmar, Okada and Metso.
A Focus on Customer Value
Tutt Bryant Equipment prides itself on maintaining a deep understanding of its client base, their equipment requirements, as well as their service, parts and support needs.
In 2007, National Service Manager, Ken Anderson was investigating how to manage the provision of safety information across their wide variety of equipment and geographic locations.
Whilst some might consider this issue to be just another administrative challenge, Ken saw it as an opportunity to deliver additional value to the company’s customers.
“We knew we had to make sure machinery was safe for use and accompanied by suitable safety information. We were struggling with manual inspection and reporting systems which proved technically very difficult, and practically hard to manage.”
“In addition to this, many of our clients work in high risk industries where safety is a high priority, and the compliance requirements are challenging. Our customers notified us that they were regularly being asked by their clients to provide risk assessments on their equipment.”
The Decision to Use Plant Assessor
The decision to go with Plant Assessor as the system of choice came down to a number of things, as Ken explains:
“Firstly, selling such a broad range of equipment, the amount of knowledge we needed to maintain regarding safety standards was unmanageable. Plant Assessor solved this for us; they provided us with a structured, thorough, machine specific process that could be used by anyone in our business who had a good understanding of the equipment being sold”
“Secondly, because Plant Assessor is “in the cloud” it allowed us to centrally manage and monitor the process ensuring that all of our locations were conducting their inspections and providing the customer with risk assessments”
“Thirdly, there was a benefit to our customers in receiving a Plant Assessor assessment – they could use it in their business operations if they chose to.”
The Situation 7 Years On
Plant Assessor has been integrated into Tutt Bryant Equipment’s day to day selling activities, and is helping to simplify, streamline and improve the quality of their plant safety regime as well as providing both administration cost and efficiency gains.
The Tutt Bryant Group of companies includes two other divisions; being Tutt Bryant Hire and Tutt Bryant Heavy Lift & Shift.
Plant Assessor is now working with these divisions to help streamline and improve their plant safety processes.
We are proud to be associated with the professional and customer focused team at Tutt Bryant.
"Selling such a broad range of equipment, the amount of knowledge we needed to maintain regarding safety standards was unmanageable. Plant Assessor solved this for us."
- Ken Anderson, National Service Manager, Tutt Bryant