TOP FEATURES


Machinery pre starts

 

Machinery Pre Starts
Unlimited, ready-to-go digital pre starts
with our free pre start app
Risk management and corrective actions
 
Risk Management &
Corrective Actions

Know the hazards and how to control
them with our automated risk
management reports
Document management and audit trail
 
Document Management
& Audit Trail

Leave paper-based systems behind and
manage and store crucial compliance
information digitally
Dashboards and reporting
 
Dashboards & Reporting
Get information and insights on the
compliance status across your fleet
and sites

 

     

    Machinery Risk Assessments

     

    Machinery Risk Assessments
    Industry leading and specific to your
    machines. Powered by the Machinery Compliance Engine (MCE)
    Service and maintenance management
     
    Service & Maintenance
    Management

    Keep your machines in top condition
    with a preventative maintenance
    program
    safe_operating-procedures
     
    Safe Operating Procedures
    (SOPs)

    Access easy-to-read, comprehensive
    SOPs specific to your machines
    MySite subcontractor machinery management
     
    MySite
    All the tools to manage machinery
    compliance obligations and uphold
    safety on-site
     
    View All Features 
      See how Plant Assessor can transform your business
      See Plant Assessor in action

      GET A DEMO

            Case Studies
            Hear from our clients
            Events
            Find us at industry events
            Guides
            Find industry-specific guides
            Learn
            Educational content
            News & Articles
            Industry news and events
              Safety Legislation
              We keep up with safety legislation
              so you don't have to
              Videos
              Find Demos, overviews and informative
              videos here
              Webinars
              View previous and upcoming webinars
              Promotions
              See our current promotions
               
                Is your machinery safety System up to spec?
                Complete our Machinery Safety System Health Check to receive a free personalised report on how to improve your compliance gaps.

                HEALTH CHECK

                 

                  FAQ
                  All of our frequently asked questions
                  Knowledge Base
                  How to use our software
                  View a Demo
                  Let us walk you through Plant Assessor features
                  Release Centre
                  Product updates and release information
                      We are here to help
                      Have a question about Plant Assessor platform? Speak to our friendly support team.

                      CONTACT US

                       

                        2 min read

                        How improved safety management improves customer experience

                        signs

                        During the first half of this year, we’ve run a series of articles that map out the four key benefits of implementing and maintaining a robust safety system.

                        This is the fourth and final part of the series. You can find a summary of the roadmap here but, to re-cap, the three core benefits we’ve covered already are:

                        1. A reduction in incidents and injuries

                        2. The reduced likelihood of prosecution

                        3. More efficient business processes

                         

                        This final article covers what could best be described as the icing on the cake. It’s a benefit that is not strictly linked to business outcomes nor is it entirely measurable, however from our experience it’s a genuine and positive by-product of maintaining robust safety management systems.

                         

                        It relates to how good safety management contributes to improved customer experience and a boost to the reputation of your business.

                        The fundamental principle here is that a business that is attentive to its safety responsibilities and focused on the safety of all stakeholders is also more attentive and professional in other aspects of their business.

                        It’s evident that businesses who have robust safety systems in place appear to be (and generally are accepted as being) more organised, more professional and more focussed on the wellbeing of employees, contractors and site visitors.

                        At this point, it is very important to clarify here what “robust” means in relation to safety. It does not mean that the business is drowning in bureaucracy and crazy safety paperwork for low risk and routine tasks. This is the OPPOSITE of robust. Robust systems are based on a solid understanding of risks and do not bury a business in pointless paperwork.

                        A robust system will feature symbols of systematic risk management, such as clearly delineated walkways and exclusion/danger zones, traffic management systems and clear safety related instructions to visitors. They also tend to have well maintained and presented plant featuring appropriate safety features such as reverse beepers, safety decals and safety beacons, and clear and consistent operating procedures.

                        These indicators of a robust safety management system send a strong message to customers and suppliers that the business values the safety of all stakeholders – which in turn enhances its reputation. Robust safety systems also speak volumes to team members and can position a business as a “great place to work”, which can help in attracting and retaining the best people.

                        It may not be immediate or obvious, but such commitment to safety will ultimately be reflected in the way your clients and staff view your organisation. Strong safety systems speak to professionalism, consistency and reliability and people want to partner with businesses that reflect these traits.

                        In short, you tend get better service from businesses that employ better systems. Safety can only be effectively managed with a systematic approach. The way a business addresses safety is a key indicator to the way they manage other aspects of their business. If you are good at safety, you are in all likelihood going to be good at systems in general, which will result in better customer experience.

                        If you’d like to discuss any aspect of your safety system, we are just a phone call away. Get in touch on 1300 728 852.

                         

                        Disclaimer: This information is intended to provide general information on the subject matter. This is not intended as legal or expert advice for your specific situation. You should seek professional advice before acting or relying on the content of this information.