With our most recent update to Ideagen Asset Guard, we’ve improved the experience on both iOS and Android with a number of bug fixes and performance upgrades.
It also ensures that Ideagen Asset Guard works seamlessly with the latest Supply Machine functionality introduced to Ideagen Plant Assessor.
We’ve ensured the Ideagen Asset Guard app works seamlessly with the newest supply feature recently added to Ideagen Plant Assessor.
You’ll be able to see which machines have been supplied, and by who, when selecting them in the app. And when you select a machine, the site field only shows sites that the machine is eligible for – so you can’t go wrong.
Third party machines can be found by filtering the supplier’s company name, and the company name appears at the top of the machine card for easy reference.
To help make sure you don’t perform a pre-start on the wrong machine, a supplied machine must be assigned to a site. You’ll get a handy notification if it isn’t, and you can easily assign it to the appropriate site.
This update also adds a bundle of general improvements and fixes to the app. This helps make the app work faster, handle data more efficiently, and improves reliability, so it’s ready to go when you are.
Check you’re not already on the latest version of PSP. That’s:
If you’re not, then simply update your Ideagen Asset Guard app from the iOS App Store or on Google Play, depending on whether you’re using an iOS or Android device.
Once updated, simply login and continue to use the app as normal.
If you’re planning on using the app when offline, or in low-coverage areas, ensure you’re logged into the app before-hand.
Are there any costs for this update?
No, this is a free update to all users of Ideagen Asset Guard.
How do I update my app?
If you’re using an iOS device, you can download the update to Ideagen Asset Guard from the App Store. If you’re using an Android device, you can download the update from the Google Play Store.
How do I reset my password?
If you can’t remember your password, you can reset it. On the Ideagen Asset Guard app, you will find 'forgot password' on the login screen - simply follow the prompts.
Can I login to Ideagen Asset Guard when I'm offline?
No, as your account is verified on the Ideagen Plant Assessor server, you will need to continue to login to the app whilst online, as you’ve done before. You will then be able to go into offline areas as usual.
How do I use the app in offline or low-signal areas?
When planning to use the app offline, ensure you're logged into the app beforehand. You can complete pre-start checks as usual, even when the app isn't connected to the internet. Simply open the app when you're connected again, and your pre-start checks will sync automatically.
For more information on this feature, visit the Help Centre.