Customer service is a priority for the team at Plant Assessor.
As we grow we are always looking for ways to help our customers. In the last month we have grown the customer success team as well as implementing shiny new systems to allow us to make sure every customer gets the personal care and attention that they should.
To help our customers we already have an extensive knowledge base both in the Plant Assessor Knowledge Base and in our guides section.
The help centre in Plant Assessor has all things Plant Assessor covered, from how to add a user to how to answer some of those technical questions. There is a great search function to help you find what you are looking for as well.
Our website has the laws and helpful insights into technical updates to Australian Standards – view here.
If you can’t find what you’re looking for in either of these places simply start a conversation with us by emailing our friendly, helpful ever smiling customer success team at info@assessor.com.au or clicking on any of our contact us buttons, links or forms. It’s that easy! We will be back to you immediately and won’t rest until your query is sorted. Regardless of how small or big make sure you get in touch.
Whilst we are a software provider we are real people and we want to be the opposite of a faceless software provider.