Software as a service (SAAS) products like Plant Assessor are very common these days. We all seem to be using more and more of these types of products.
From music products such as Spotify and Apple music, through to a news feed from your favourite paper. The benefits are plentiful; self management, 24/7 access, pay for what you use only, pay as you go, support when needed and so on.
Having a the best possible experience with these products is something that we all value. The Plant Assessor customer success team are here to help you with your Plant Assessor experience. This help can be as simple as guiding you through adding a new Plant Assessor user, or as complex as merging a couple of memberships that were created unknowingly by people from the same business.
There are a few things that you can do yourself to make sure your Plant Assessor interaction is as awesome as it can be. These include –
Reviewing your fleet to ensure you are not paying for any machines you no longer have
Keeping your contact & company details up to date so that you receive all updates and support material
Adding your company logo to make all your reports look great
Keeping your credit card details up to date so that you or your staff don’t get locked out of Plant Assessor
Accessing your invoices via the My Account / Invoice History page
Most importantly, remember that if you would like help with anything to do with Plant Assessor, simply pick up the phone and call our friendly team on 1300 728 852.
Need a hand using Plant Assessor?
Check out our youtube channel for some quick tutorials.
Disclaimer: This information is intended to provide general information on the subject matter. This is not intended as legal or expert advice for your specific situation. You should seek professional advice before acting or relying on the content of this information.